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Hiring companyAccenture
Verified today
Customer Service Senior Analyst
Bengaluru,India Full-time
About the role
Customer Service team at Accenture delivers end‑to‑end tactical and contract sourcing, ensuring governance, cost savings and continuous improvement. The Senior Analyst conducts complex problem analysis, interacts with peers and clients, and may lead a small team while working rotational shifts. Bengaluru, on‑site role.
What you’ll do
- Conduct complex problem analysis
- Interact with peers and clients
- Lead small work effort or team
- Ensure governance and cost savings in sourcing
What you’ll bring
- 5-8 years experience
- Spanish language advanced
- analysis of complex problems
- stakeholder interaction
- rotational shift work
Skills
Problem analysisStakeholder managementSpanish communicationRotational shifts