Assistant Vice President Operations

About the role

HSBC is seeking an Assistant Vice President Operations for its Securities Services team in Bangalore, Karnataka, India. The role focuses on maintaining service delivery reputation, proactive risk management, and ensuring AML/KYC compliance for Transfer Agent activities. Day-to-day duties include coordinating staff, monitoring operational service levels, managing technology-driven risk mitigation, and performing customer and enhanced due diligence for mutual fund investors. The position reports within the operations function and requires on-site presence in Bangalore.

What you’ll do

• Maintain and enhance Securities Services reputation through effective client interaction, technical input, and coordination of staff involved in client service delivery
• Ensure services are appropriately positioned and executed, and follow up with operational departments where service levels fall short of expectations
• Proactively identify and prioritize MSIIs (Management Self-Identified issues, Top and Emerging Risk) and ensure remedial action is taken
• Mitigate risk through efficient use of technology, review technology developments, and focus on mitigating identified risk areas
• Own capacity reporting including monthly progress reporting on AOP headcount, WFP, and FRP
• Stay up to date with local AML/KYC regulatory changes affecting Transfer Agent activities and update internal procedures accordingly
• Review and update internal procedures following changes to the FIM and/or regulatory requirements and address auditor recommendations
• Perform Customer Due Diligence and Enhanced Due Diligence, including verifying identity documents, legal status of corporate entities, and identifying Ultimate Beneficial Owners

What you’ll bring

• Graduate or post-graduate diploma/degree in Accounting, Finance, and Banking
• At least 7-8 years of AML KYC experience, with Transfer Agency AML KYC services preferred and non-Transfer Agency AML KYC experience mandatory
• Certification in AML/KYC risk management
• Knowledge of the securities industry
• Working knowledge of GDPR, FATCA, CRS, and CSSF regulations
• Relevant financial services AML/KYC experience with proven management experience
• Strong interpersonal and decision-making skills with ability to lead teams
• Strong business sense and awareness of key business risk areas

Nice to have

• Prior experience in Transfer Agency AML KYC services and teams
• Understanding of Market and Mutual Fund operations
• Demonstration of strong knowledge of TA Operational Transaction Activity for the UK/Europe/Asia industry
• CISI – Chartered Institute for Securities and Investment Certifications

Skills

Education

A graduate/ post-graduate diploma or degree in Accounting, Finance and Banking is a must have. Higher qualification not a bar provided aspirations commensurate with the position.