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Manager, Client Management & Client Services Support
Mohali,IN,India Full-time On-site
About the role
Client Services team at Everise focuses on delivering seamless on-site client engagements and executive visits. The Manager leads logistics, develops standardized playbooks, and coordinates cross‑functional stakeholders to ensure flawless execution and continuous improvement. Mohali, India, on-site work model, relocation assistance available.
What you’ll do
- Provide on-site coordination and support during client visits and executive engagements
- Oversee end-to-end planning and logistics for client engagements
- Develop engagement playbooks, templates, and coordination frameworks
- Partner with Client Services, Operations, Facilities, IT, HR, and site leadership
- Establish tracking and reporting for engagement readiness and execution
- Identify gaps and lead process and tool improvements
What you’ll bring
- 8-10+ years program coordination or client services support
- Experience developing processes and standardized frameworks
- Proven cross‑functional coordination leadership
- Strong attention to detail and structured execution
- Experience across multiple sites or regions preferred
- Hospitality or events coordination experience preferred
Skills
Program coordinationProcess standardizationCross‑functional leadershipLogistics planningStakeholder alignmentExecution disciplineScalability mindsetOperational judgment