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Delivery Operations Associate Manager, Voice
About the role
Customer Support vertical at Accenture focuses on transforming contact center operations into strategic, value‑generating services. The Delivery Operations Associate Manager, Voice leads a medium‑small team to analyze and resolve complex customer queries, manage escalations, and ensure fault closure within SLA, while collaborating with senior management on strategic direction. Bengaluru, India, on-site role with rotational shifts.
What you’ll bring
Any Graduation
Education
Any Graduation