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Escalation Handling jobs in Mumbai

Explore 30 current openings for Escalation Handling jobs in Mumbai. Compare roles, employers, locations, and work options on Chuno.

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  1. CCurrent opening

    Customer Service Associate - Escalation Desk

    Croma

    Croma (Infiniti Retail Ltd., a Tata Group company) is hiring a Customer Service Associate for its Escalation Desk in Mumbai, Maharashtra, India. The role supports Croma's omni-channel electronics retail business by ha…

    Mumbai, Maharashtra, IndiaFull-time
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  2. JPCurrent opening

    Executive Escalations

    Jio Platforms Limited

    Customer Service Department at Jio Platforms Limited handles critical escalations for the Chairman's Office, regulatory bodies, internal employees, and social media. The role fast‑tracks complaints, ensures customers…

    Mumbai,IndiaOn-siteFull-time
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  3. JPCurrent opening

    Manager Escalations Management

    Jio Platforms Limited

    Customer Service Department at Jio Platforms handles client issue resolution and service quality. The Manager Escalations Management leads escalation tracking, KPI monitoring, and drives the happy‑call program to ensu…

    Mumbai,IndiaOn-siteFull-time
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  4. PFCurrent opening

    PHI Specialist Regulatory Escalations

    Prudential Financial

    Prudential Health India is building a greenfield health insurance platform in India and seeks a PHI Specialist – Regulatory Escalations to join its Customer Service team in Mumbai. The role focuses on timely, fair han…

    Mumbai, IndiaOn-siteFull-time
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  5. ABCurrent opening

    Service Recovery - Team Member - Escalation Desk

    AXIS BANK LTD.

    Service Recovery team at Axis Bank handles regulatory and customer complaints. The role resolves issues from Banking Ombudsman, RBI and other regulators, ensures compliance with RBI guidelines and timely responses, an…

    Mumbai,IndiaFull-time
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  6. ABCurrent opening

    Service Recovery Team Member, Escalation Desk

    AXIS BANK LTD.

    Service Recovery Team at Axis Bank handles escalated customer complaints from regulators and ombudsman bodies. The role resolves issues by coordinating with branches, product teams, and regulatory units while ensuring…

    Mumbai,IndiaOn-siteFull-time
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  7. ABCurrent opening

    Service Recovery - Team Member - Escalation Desk

    AXIS BANK LTD.

    Service Recovery team at Axis Bank handles regulator and customer complaints. The role resolves escalated issues, ensures compliance with RBI and other regulator guidelines, and drives root‑cause analysis and process…

    Mumbai,IndiaOn-siteFull-time
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