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Escalation Handling jobs in Maharashtra

Explore 51 current openings for Escalation Handling jobs in Maharashtra. Compare roles, employers, locations, and work options on Chuno.

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  1. CCurrent opening

    Customer Service Associate - Escalation Desk

    Croma

    Croma (Infiniti Retail Ltd., a Tata Group company) is hiring a Customer Service Associate for its Escalation Desk in Mumbai, Maharashtra, India. The role supports Croma's omni-channel electronics retail business by ha…

    Mumbai, Maharashtra, IndiaFull-time
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  2. IFCurrent opening

    Nodal Escalation Officer

    IDFC FIRST Bank

    Customer Service Department at IDFC FIRST Bank handles client interactions and ensures service excellence. As a Nodal Escalation Officer you will resolve high‑priority complaints, drive root‑cause analysis and process…

    Navi Mumbai,Maharashtra,IndiaOn-siteFull-time
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  3. JPCurrent opening

    Executive Escalations

    Jio Platforms Limited

    Customer Service Department at Jio Platforms Limited handles critical escalations for the Chairman's Office, regulatory bodies, internal employees, and social media. The role fast‑tracks complaints, ensures customers…

    Mumbai,IndiaOn-siteFull-time
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  4. IFCurrent opening

    Nodal Escalation Officer

    IDFC FIRST Bank

    Customer Care Centre at IDFC FIRST Bank handles high‑priority client issues. The Nodal Escalation Officer resolves escalated complaints, ensures zero comeback, and drives process improvements while collaborating acros…

    Navi Mumbai,Maharashtra,IndiaOn-siteFull-time
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  5. IFCurrent opening

    Regulatory Escalation Officer

    IDFC FIRST Bank

    Grievance Redressal team at IDFC FIRST Bank handles regulatory and customer complaints. The Regulatory Escalation Officer resolves escalated issues from regulators, senior management and internal departments, conducts…

    Navi Mumbai,Maharashtra,IndiaOn-siteFull-time
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  6. ABCurrent opening

    Service Recovery - Team Member - Escalation Desk

    AXIS BANK LTD.

    Service Recovery team at Axis Bank handles regulatory and customer complaints. The role resolves issues from Banking Ombudsman, RBI and other regulators, ensures compliance with RBI guidelines and timely responses, an…

    Mumbai,IndiaFull-time
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  7. PFCurrent opening

    PHI Specialist Regulatory Escalations

    Prudential Financial

    Prudential Health India is building a greenfield health insurance platform in India and seeks a PHI Specialist – Regulatory Escalations to join its Customer Service team in Mumbai. The role focuses on timely, fair han…

    Mumbai, IndiaOn-siteFull-time
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  8. JPCurrent opening

    Manager Escalations Management

    Jio Platforms Limited

    Customer Service Department at Jio Platforms handles client issue resolution and service quality. The Manager Escalations Management leads escalation tracking, KPI monitoring, and drives the happy‑call program to ensu…

    Mumbai,IndiaOn-siteFull-time
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  9. ABCurrent opening

    Service Recovery Team Member, Escalation Desk

    AXIS BANK LTD.

    Service Recovery Team at Axis Bank handles escalated customer complaints from regulators and ombudsman bodies. The role resolves issues by coordinating with branches, product teams, and regulatory units while ensuring…

    Mumbai,IndiaOn-siteFull-time
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  10. ABCurrent opening

    Service Recovery Team Member, Escalation Desk

    AXIS BANK LTD.

    Customer Service Recovery team at Axis Bank handles regulatory and ombudsman complaints. The role resolves escalated issues by coordinating with branches, RAC centres and product teams, ensuring compliance with RBI gu…

    Mumbai,IndiaOn-siteFull-time
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  11. ABCurrent opening

    Service Recovery - Team Member - Escalation Desk

    AXIS BANK LTD.

    Service Recovery team at Axis Bank handles regulator and customer complaints. The role resolves escalated issues, ensures compliance with RBI and other regulator guidelines, and drives root‑cause analysis and process…

    Mumbai,IndiaOn-siteFull-time
    Review matching role →
  12. IFCurrent opening

    Nodal Escalation Officer

    IDFC FIRST Bank

    Customer Experience team at IDFC FIRST Bank handles client satisfaction and issue resolution. As a Nodal Escalation Officer you will resolve high‑priority complaints, ensure zero comeback, maintain response quality an…

    Navi Mumbai,Maharashtra,IndiaOn-siteFull-time
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  13. ABCurrent opening

    Service Recovery Team Member, Escalation Desk

    AXIS BANK LTD.

    Service Recovery team at Axis Bank handles regulator and customer complaints. The role resolves escalated issues, prepares compliant responses, conducts root cause analysis and drives process improvements. Mumbai offi…

    Mumbai,IndiaOn-siteFull-time
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  14. EGCurrent opening

    Team Lead - Escalations

    Etraveli Group

    Support Team at Etraveli Group leads the escalation handling function for the flight technology platform. The role supervises a team of agents, delivers on‑the‑job training, monitors performance metrics such as CSAT a…

    Mumbai,IndiaOn-site
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  15. ABCurrent opening

    Service Recovery Team Member, Escalation Desk

    AXIS BANK LTD.

    Service Recovery Team at Axis Bank handles regulatory and customer complaints. The role resolves issues by coordinating with branches, RAC centres, and product teams, provides quality responses to regulators, conducts…

    Mumbai, Maharashtra, IndiaOn-siteFull-time
    Review matching role →
  16. ABCurrent opening

    Service Recovery Team Member, Escalation Desk

    AXIS BANK LTD.

    Service Recovery Team Member on the Escalation Desk at Axis Bank, handling customer complaints from regulators such as the Banking Ombudsman, RBI, SEBI, and other government bodies. The role resolves issues by coordin…

    Mumbai,IndiaOn-siteFull-time
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  17. WCurrent opening

    Assistant Manager - Accounts Payable

    WNS

    WNS, an Agentic AI-powered leader in intelligent operations, seeks an Assistant Manager for Accounts Payable to lead team handling and process improvement. The role involves managing invoice processing, vendor masters…

    Pune, Maharashtra, IndiaOn-siteFull-time
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