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Escalation Handling jobs

Explore 186 current openings for Escalation Handling jobs. Compare roles, employers, locations, and work options on Chuno.

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  1. CCurrent opening

    Customer Service Associate - Escalation Desk

    Croma

    Croma (Infiniti Retail Ltd., a Tata Group company) is hiring a Customer Service Associate for its Escalation Desk in Mumbai, Maharashtra, India. The role supports Croma's omni-channel electronics retail business by ha…

    Mumbai, Maharashtra, IndiaFull-time
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  2. IFCurrent opening

    Nodal Escalation Officer

    IDFC FIRST Bank

    Customer Service Department at IDFC FIRST Bank handles client interactions and ensures service excellence. As a Nodal Escalation Officer you will resolve high‑priority complaints, drive root‑cause analysis and process…

    Navi Mumbai,Maharashtra,IndiaOn-siteFull-time
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  3. JPCurrent opening

    Executive Escalations

    Jio Platforms Limited

    Customer Service Department at Jio Platforms Limited handles critical escalations for the Chairman's Office, regulatory bodies, internal employees, and social media. The role fast‑tracks complaints, ensures customers…

    Mumbai,IndiaOn-siteFull-time
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  4. IFCurrent opening

    Nodal Escalation Officer

    IDFC FIRST Bank

    Customer Care Centre at IDFC FIRST Bank handles high‑priority client issues. The Nodal Escalation Officer resolves escalated complaints, ensures zero comeback, and drives process improvements while collaborating acros…

    Navi Mumbai,Maharashtra,IndiaOn-siteFull-time
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  5. IFCurrent opening

    Regulatory Escalation Officer

    IDFC FIRST Bank

    Grievance Redressal team at IDFC FIRST Bank handles regulatory and customer complaints. The Regulatory Escalation Officer resolves escalated issues from regulators, senior management and internal departments, conducts…

    Navi Mumbai,Maharashtra,IndiaOn-siteFull-time
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  6. JPCurrent opening

    Manager Escalations Management

    Jio Platforms Limited

    Customer Service Department at Jio Platforms handles client issue resolution and service quality. The Manager Escalations Management leads escalation tracking, KPI monitoring, and drives the happy‑call program to ensu…

    Mumbai,IndiaOn-siteFull-time
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