About the role

SS&C Technologies, a leading financial services and healthcare technology company headquartered in Windsor, Connecticut, provides mutual funds transaction processing services with a customer-focused approach. The role involves skilled support work on varied tasks requiring resourcefulness, self-initiative, and significant judgement within defined procedures, while demonstrating advanced functional knowledge to evaluate issues and recommend solutions. Based in Mumbai, India, the position is full-time and includes guiding less experienced team members and potentially acting in a team leadership capacity.

What you’ll do

Provides mutual funds transaction processing services with a customer-focused approach
Provides proactive and innovative solutions to customers
Works on varied tasks that require resourcefulness, self-initiative, and significant judgement within defined procedures
Demonstrates advanced functional knowledge to evaluate the implications of issues and make recommendations for solutions
Guides less experienced team members and may act in a team leadership capacity
May recommend new procedures

What you’ll bring

High school degree (minimum requirement)
4 years of related experience
Resourcefulness and self-initiative
Significant judgement within defined procedures
Advanced functional knowledge to evaluate implications of issues
Ability to make recommendations for solutions
Proactive and innovative approach to customers
Customer-focused approach

Skills

Mutual funds transaction processingCustomer supportProblem evaluationSolution recommendationTeam guidanceProcedure adherenceSelf-initiativeResourcefulness

Education

high school degree