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Hiring companyAccenture
Verified today
Business Process Architect
Hyderabad,India Full-time On-site
About the role
Accenture Business Process team drives digital transformation by designing and implementing end‑to‑end business processes for clients. The Business Process Architect partners with stakeholders to assess current state, document workflows, and create detailed business cases and solution designs using ServiceNow and OSS Service Assurance tools. Bengaluru office, On-site, with opportunities across Gurugram, Coimbalur, Hyderabad, Pune, Kolkata, Mumbai, Chennai.
What you’ll do
- Analyze and design new business processes
- Document implementation guides and functional requirements
- Facilitate workshops and stakeholder interviews
- Develop business cases and project plans
- Collaborate with cross‑functional teams to drive decisions
What you’ll bring
- 7.5 years experience in Service Assurance
- Proficiency with ServiceNow TSM, TSOM, CMDB, ITSM
- Experience with cloud solutions
- Database architecture knowledge
- Data analytics skills
Skills
Service AssuranceServiceNowCloud SolutionsDatabase ArchitectureData AnalyticsProcess ModelingStakeholder ManagementBusiness Case Development
Education
BE or equivalent