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Hiring companyAccenture
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Quality Auditing Senior Analyst
Hyderabad, India Full-time On-site
About the role
Digital Inside Sales team at Accenture focuses on building a future‑ready B2B revenue engine using digital tools. The Senior Analyst conducts quality audits of sales workflows, provides actionable feedback, and drives continuous improvement through reporting and coaching. Based in Hyderabad, India, this on‑site role works closely with operations and sales teams to ensure service meets client and organizational standards.
What you’ll do
- Conduct quality audits for Digital Inside Sales workflows
- Provide feedback and coaching to sales associates
- Generate and publish quality dashboards and reports
- Identify process gaps and recommend corrective actions
- Support performance improvement plans for reps
What you’ll bring
- 5-8 years experience
- Digital Ads knowledge
- Advanced Excel/Google Sheets
- CRM systems experience
- Strong communication and presentation skills
Skills
Quality AuditsDigital SalesData AnalysisExcelCRM
Education
Any Graduation