Digital Content Management Sr Analyst

About the role

Web Operations team at Accenture ensures seamless digital shopping experiences across e‑commerce platforms. The Sr Analyst manages daily website operations, content uploads, product catalogue maintenance, and campaign execution while coordinating with marketing, supply chain, and agency partners. Navi Mumbai office, on‑site work model, with occasional collaboration across global stakeholders.

What you’ll do

• Support daily website operations including product catalogue updates, SKU creation, pricing uploads, and packshot management
• Monitor inventory and collaborate with fulfilment partners to prevent out‑of‑stock situations
• Execute content uploads aligned with campaign timelines and marketing guidelines
• Coordinate with creative agencies and internal teams to validate product images, banners, and promotional assets
• Identify and troubleshoot operational issues such as broken links or incorrect product details
• Prepare regular performance, content, and KPI reports for stakeholders
• Assist in testing new e‑commerce functionalities and system upgrades
• Collaborate with IT and digital teams to log and resolve technical issues

What you’ll bring

• 5-8 years experience in marketing, digital operations or project management
• FMCG industry background
• Understanding of omnichannel ecosystems
• Hands‑on with e‑commerce platforms (Shopify, Adobe, Salesforce Commerce Cloud)
• Strong project management and stakeholder communication skills
• Excellent English written and verbal communication
• Detail‑oriented with strong analytical and problem‑solving abilities
• Ability to manage multiple tasks under tight timelines

Skills

Education

Bachelor’s Degree in Business Management, Marketing, or Digital Marketing