Executive -Account Receivable

About the role

Teleperformance, a global leader in customer experience management, is hiring an Executive – Account Receivable in Chennai to strengthen its Finance/Accounts Receivable team. The role focuses on end‑to‑end collections, ensuring timely receipt of customer payments and maintaining healthy cash flow. Responsibilities include monitoring the accounts receivable portfolio, contacting customers via phone, email and other channels to follow up on overdue invoices, investigating and resolving payment discrepancies, collaborating with Sales, Customer Service and Billing teams, maintaining accurate records, preparing aging reports, supporting month‑end closing and audit requirements, recommending accounts for escalation or write‑off, and ensuring compliance with company policies and regulatory requirements. Candidates must hold a bachelor’s degree in Finance, Accounting, Business Administration or a related field, have 1+ years of experience in O2C, collections or accounts receivable, experience working with US process and US shifts, strong communication and negotiation skills, proficiency in ERP systems such as Oracle and HighRadius and MS Excel, and the ability to work independently and manage multiple priorities. Immediate joining is preferred. Teleperformance offers a supportive environment that values employees, promotes inclusion and diversity, and provides opportunities for professional growth.

What you’ll do

• Monitor and manage accounts receivable portfolio to ensure timely collections
• Contact customers via phone, email, and other channels to follow up on overdue invoices
• Investigate and resolve payment discrepancies, disputes, and deductions
• Collaborate with Sales, Customer Service, and Billing teams to resolve issues impacting collections
• Maintain accurate records of collection activities and customer communications
• Prepare aging reports and provide regular updates to management
• Support month-end closing activities and audit requirements
• Recommend accounts for escalation or write-off based on risk assessment
• Ensure compliance with company policies and regulatory requirements

What you’ll bring

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• 1+ years of experience in O2C, collections, or accounts receivable
• Experience working with US process and US shifts
• Strong communication and negotiation skills
• Proficiency in ERP systems (e.g., Oracle, HighRadius) and MS Excel
• Ability to work independently and manage multiple priorities
• Attention to detail and strong analytical skills
• Familiarity with credit risk assessment and cash application processes is a plus
• Immediate joining is preferred

Skills

Education

Bachelor's degree in Finance, Accounting, Business Administration, or related field