Senior Associate - Salesforce Revenue Operations

About the role

Riveron seeks a Senior Associate to support the daily administration, configuration, and continuous improvement of its Salesforce environment. This hands-on role involves user management, data quality control, reporting, and end-user training while partnering with the Operations lead on cross-functional projects. The position is based in Bangalore, India, and operates on a remote work model.

What you’ll do

• Support daily Salesforce administration including user setup, profiles, and permission sets
• Monitor data quality through duplicate reviews, validation, and cleanup procedures
• Provide responsive end-user support and troubleshoot ad hoc platform issues
• Review and close out opportunities via QC Approval Team and verify accuracy in OpenAir
• Monitor Pipeline Inbox for incoming requests and notify manager of concerns
• Add new users, deactivate departing users, and update employee records
• Fulfill reporting requests and build/maintain reports and dashboards
• Assist with Salesforce training and facilitate user adoption sessions

What you’ll bring

• 4 to 6 years of experience in Salesforce
• Working knowledge of SFDC including reports, dashboards, and standard configuration
• Exceptional attention to detail and accuracy in data and documentation
• Strong written and verbal communication skills for non-technical users
• Proven ability to work quickly and efficiently managing multiple priorities

Nice to have

• Experience creating training materials and delivering user training
• Salesforce Administrator certification
• Experience partnering with operations, sales, or revenue teams

Skills

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• PTO
• Flexible work arrangements
• Mentorship and professional growth opportunities