Manager - Area Sales, POS & CBSF

About the role

SBI Card is a leading pure-play credit card issuer in India, and the Manager - Area Sales, POS & CBSF role sits in the Consumer Sales (Distribution Sales) vertical. The Area Sales Manager leads a large team of 50-120 NFTEs (Relationship Executives, Tele Sales Agents, Relationship Managers, Unit Managers, and back-end staff) across an assigned geography, driving sales of SBI Card products through POS, cobrand, and tele-sales channels. Day-to-day work includes team leadership, distribution-point and DSA/LG partner management, sourcing-mix and digital-enabler adoption, application-processing TAT and conversion control, attrition management, and compliance adherence. The role is based in Secunderabad, India.

What you’ll do

• Lead a team of NFTEs on PSA payroll comprising RMs, TLs, REs, and operations resources
• Coordinate with the WE function for quality hiring, training, and skill-based placement of NFTEs
• Ensure compliant management of PSA sites per internal audit guidelines
• Manage open-market distribution points and cobrand tie-ups for cost-viable delivery
• Monitor competition and align sourcing strategies, including opening new distribution points
• Drive the right sourcing mix across field and tele setups to maximize new-to-business customer acquisition and spends
• Encourage adoption of digital enablers (EKYC, VKYC, Perfois platforms) for better customer experience and smoother processing
• Control application-processing TAT across the sales funnel and manage early card attrition within desired levels

What you’ll bring

• Overall experience of 5-8 years with relevant team-handling/domain experience of 3-6 years
• Graduate or PG (preferably) from a recognized and reputed institute
• Sales Management competency
• Team Handling competency
• Relationship Management competency
• Analytical skills competency
• Ability to lead a team of 50-120 NFTEs across field and tele-sales setups
• Experience managing DSA/LG channel partners and open-market/cobrand distribution points

Skills

Benefits

• Robust wellness and wellbeing program supporting mental and physical health
• Rewards and recognition program for admirable work
• Inclusive health benefits: medical insurance, personal accidental, group term life insurance, annual health checkup, dental and OPD benefits
• Comprehensive learning and development framework for overall employee development

Education

Graduate/PG (Preferrably) from any recognized and reputed Institute