About the role

Circle Delivery Head at Quess Enterprise leads the delivery of end‑to‑end business services for a diverse client base across India. The role demands a strategic mindset to align delivery operations with corporate objectives while ensuring client satisfaction and profitability. The incumbent will build and mentor high‑performing delivery teams, set clear performance metrics, and drive continuous improvement initiatives. They will act as the primary point of contact for key accounts, translating business requirements into actionable delivery plans and managing risks, scope, and timelines. The position requires strong stakeholder management, cross‑functional collaboration, and the ability to navigate complex client environments. The Circle Delivery Head will also oversee resource planning, capacity management, and cost control, ensuring that service levels meet or exceed SLAs. By fostering a culture of accountability and excellence, the leader will contribute to the growth of Quess’s delivery portfolio and reinforce its reputation as a trusted partner for business transformation.

What you’ll do

Lead delivery teams to meet client objectives
Ensure quality and timely delivery
Manage client relationships and expectations
Drive continuous improvement initiatives

What you’ll bring

Bachelor's in Business Administration or related field

Nice to have

5+ years of delivery leadership experience

Skills

Project management, stakeholder engagement, delivery excellence, team leadership

Education

Bachelor's