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Assistant Manager - Sales Support - Freight Forwarding
Mumbai, Maharashtra, India Full-time On-site
About the role
The Assistant Manager – Sales Support role supports the sales team in Mumbai, Maharashtra, India, within the Freight Forwarding division. Day-to-day, the role prepares competitive quotations, coordinates with operations and product teams, manages customer RFQs, maintains pricing data, and ensures timely customer responses. The position aims to improve win rates, customer satisfaction, and commercial efficiency while ensuring compliance and profitability. This is a full-time, on-site position requiring 3–5 years of experience.
What you’ll do
- Prepare competitive quotations for the sales team
- Coordinate with operations and product teams
- Manage customer RFQs
- Maintain pricing data
- Ensure timely responses to customer requirements
- Improve win rates and customer satisfaction
- Ensure compliance with company policies and profitability objectives
What you’ll bring
- Bachelor's degree in Business, Logistics, Supply Chain, Commerce, or related field
- MBA/PG Diploma preferred
- 3–5 years in Freight Forwarding/Logistics
- 2–3 years in Sales Support/Pricing/Commercial
- Customer Focus
- Commercial Acumen
- Analytical Thinking
- Teamwork
Skills
Customer FocusCommercial AcumenAnalytical ThinkingTeamworkProblem SolvingPlanning & OrganizingResults OrientationStakeholder Management
Education
Bachelor's degree in Business, Logistics, Supply Chain, Commerce, or related field. MBA/PG Diploma preferred.