Technical Manager

About the role

Infinite Computer Solutions (Nokia Business Unit) is hiring a Technical Manager to own end-to-end professional services delivery across core network practices including IPTEL, Packet Core, SDM, and CSP. The role is a hands-on delivery leadership position where the manager personally challenges designs, reviews solutions, unblocks engineers, and drives standardization, automation, and engineering excellence for Nokia engagements. Based in Chennai, the manager serves as the primary delivery interface for Nokia stakeholders while building and mentoring a strong engineering team.

What you’ll do

• Own delivery commitments, milestones, and quality for all professional services engagements within the assigned practice
• Manage scope, effort estimation, staffing, and utilisation against contracted deliverables
• Serve as the primary delivery interface for Nokia stakeholders — project managers, solution architects, and account leadership
• Drive proactive risk identification, mitigation planning, and transparent escalation
• Maintain genuine working command of the practice domain; participate directly in design reviews, MOP validation, integration troubleshooting, and root cause analysis
• Review and approve HLD/LLD, test strategies, and cutover plans before they reach the customer
• Build and maintain a common delivery framework — templates, checklists, MOPs, acceptance criteria, and reusable design patterns
• Identify manual, repetitive, and error-prone activities and drive automation of configuration, validation, health checks, migration, and reporting

What you’ll bring

• 12–18 years in telecom professional services, including 4+ years leading delivery
• Deep expertise in at least one practice (IPTEL, Packet Core, SDM, or CSP) with working knowledge across remaining areas
• Hands-on experience with Nokia network element portfolio and associated toolchain
• Linux, containers (Docker/Kubernetes), and cloud-native/NFV deployment models
• Scripting and automation — Python, Shell, Ansible; familiarity with CI/CD pipelines
• Network protocols: SIP, Diameter, HTTP/2, REST, SS7/SIGTRAN
• Live network implementation, migration, and swap experience
• Proven delivery governance — estimation, planning, resource management, risk and financial tracking

Skills