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Account Manager
About the role
BrowserStack’s Strategic Account Management team drives revenue growth by deepening relationships with enterprise customers. The Account Manager owns a portfolio of strategic accounts, identifies upsell and cross‑sell opportunities using usage data, and ensures renewal success through executive engagement. Based in Mumbai, the role is fully remote with a focus on time‑zone alignment and occasional onsite visits.
What you’ll do
- Own strategic customer portfolio
- Drive upsell, cross‑sell, and renewal
- Identify expansion levers via usage data
- Engage engineering leaders and executives
- Maintain Salesforce hygiene
- Collaborate with internal teams
- Mitigate renewal risks
- Conduct regular customer meetings
What you’ll bring
- 5-8 years B2B SaaS
- 2-3 years Account Management
- Strong expansion & renewal track record
- Experience selling to engineering leaders
- Bachelor’s degree
Benefits
- Medical insurance
- Gratuity
- Unlimited Time Off
- Remote‑First work environment
- Remote‑First allowance