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Hiring companyXylem

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Accounts Payable Analyst

Bangalore Full-time Hybrid

About the role

Xylem is a Fortune 500 global water solutions company advancing sustainable water impact. As an Accounts Payable Analyst in the Bangalore office, you provide first-line support for global procure-to-pay (P2P) queries across Coupa and SAP S/4HANA, resolving requisitions, purchase orders, invoices, and payments within SLA. You investigate discrepancies, coordinate supplier onboarding, support continuous improvement and automation, and collaborate with Procurement, AP, Treasury, and IT. This hybrid role operates on a two-shift structure (9:00 AM–6:00 PM IST or 12:00 PM–9:00 PM IST) to support North America, with three onsite days per week (Tuesday–Thursday).

What you’ll do

  • Provide first-line support for global P2P queries across Coupa and SAP S/4HANA
  • Manage and resolve tickets related to requisitions, purchase orders, invoices, and payments within SLA
  • Support end-to-end P2P processes, ensuring accurate transaction flow between Coupa and SAP
  • Investigate and resolve invoice discrepancies, blocked invoices, and payment issues
  • Troubleshoot and escalate integration issues between Coupa and SAP systems
  • Assist suppliers with onboarding, invoice submission, and queries via Coupa Supplier Portal
  • Coordinate with Vendor Master Data teams to ensure accurate supplier data in systems
  • Monitor KPIs (e.g., resolution time, query backlog) and support service delivery reporting

What you’ll bring

  • Bachelor’s degree in commerce, Accounting, Finance, or Languages
  • 1–4 years’ experience in Accounts Payable
  • Hands-on experience with Coupa S2P and SAP S/4HANA
  • Excellent communication skills in English
  • Speak and write fluently in English and one or two other languages
  • Experience working in a Global Shared Services Centre
  • Prior experience handling a high volume of queries
  • High attention to detail, problem-solving ability, and customer-service orientation

Nice to have

Finance and/or Procurement background

Skills

Coupa S2PSAP S/4HANAAccounts PayableProcure-to-PaySupplier OnboardingRoot Cause AnalysisSLA ManagementEnglish Communication

Education

Bachelor’s degree in commerce, Accounting, Finance or Languages

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