C
Hiring companyCyncly
Verified today
Senior System Specialist
Kochi, Kerala, India Full-time
About the role
Cyncly IT Operations team in Kochi, India, drives the stability and performance of the company’s on‑prem and cloud infrastructure. The Senior System Specialist (L3) leads incident resolution, root‑cause analysis, and proactive health checks for critical services, while managing Azure AD, Intune, VMware, and backup systems. The role is onsite in Kochi, with a focus on automation, ITIL processes, and cross‑functional collaboration.
What you’ll do
- Lead L3 incident resolution
- Perform RCA and remediation
- Manage Freshservice ITSM workflows
- Maintain AD/Intune/Azure AD
- Administer VMware/Hyper‑V
- Configure Zabbix monitoring
- Automate with PowerShell
- Support L1/L2 teams
What you’ll bring
- 10+ years IT operations
- Bachelor’s degree in CS or related
- Windows/Linux admin
- Active Directory
- Azure AD
- Intune
- VMware vSphere/ESXi
- Hyper‑V
- Backup/DR
- Zabbix
- PowerShell
Skills
Windows AdminLinux AdminActive DirectoryAzure ADIntuneVMwareHyper‑VPowerShell
Benefits
- Flexible work hours
- Professional development budget
- Health & wellness benefits
- Team collaboration culture
Work authorisation
No