Workplace Experience Specialist I

About the role

ZoomInfo is seeking a Workplace Experience Specialist I to support day-to-day operations at its Chennai office, coordinating office needs, employee transportation, travel logistics, and office setups for a thriving team. You will act as a support point of contact for night shift operations, liaise with building management and service providers, and assist with HR onboarding, events, and workplace safety. This hybrid role requires comfort working the night shift (5 PM IST to 2 AM IST / 7 PM IST to 4 AM IST) and willingness to travel to Bangalore and other locations as needed.

What you’ll do

• Assist in managing the managed space and act as a support point of contact (POC) for night shift operations in Chennai, remotely to the Bangalore/Global offices and the service providers
• Coordinate with building management, facilities, housekeeping, security, maintenance, employee transportation, and other service providers to ensure smooth workplace operations, while promptly reporti
• Support office setup, relocations, seating changes, workspace modifications, and other workplace projects, while assisting employees with meeting arrangements and coordinating required AV equipment an
• Provide coordination support for HR interviews, onboarding activities, and other HR-related requirements
• Manage employee transportation, including cab scheduling, routing, vendor coordination, trip monitoring, and employee support using transportation management software, while ensuring compliance, safet
• Support travel arrangements for team members, including local, domestic, and international travel bookings, as required, and coordinate airport pick-ups and drop-offs and other local transportation re
• Coordinate daily food, beverage, pantry, tea, and coffee services while maintaining adequate stock and inventory levels, and coordinate with vendors to ensure timely service, quality, hygiene, cleanli
• Manage employee ID and access card issuance, activation, replacement, distribution, deactivation, and record maintenance, and coordinate with HR, IT, Security, and building management to support onboa

What you’ll bring

• 3-5 years of work experience in Facilities & Office Administrative roles
• Comfortable working in night shift and adaptable to change as per business requirements
• Proficient in English is must; knowledge of Tamil regional language is must
• Basic skills, including proficiency in Word and Excel
• Comfort in drafting professional emails
• Basic experience in Transport and Office Administration
• Ability to handle multiple tasks efficiently with a methodical approach
• Willingness to learn and adapt quickly to new tasks and feedback

Skills