Verified today
Senior Technology Business Systems Consultant
About the role
Production Support team in the Lending Solutions Group, Commercial Banking at Wells Fargo. The team provides Tier3 production support for Loan IQ users, handling issue investigation, root‑cause analysis, and coordination of fixes while improving operational workflows. The Senior Technology Business Systems Consultant leads technology initiatives, partners with business and technology teams, and mentors junior staff. Bengaluru, India, on-site.
What you’ll do
- Provide Tier3 Loan IQ production support and resolve complex incidents
- Lead technology initiatives for moderate business problems
- Coordinate communication between business and technology teams
- Mentor less experienced team members
- Support testing for vendor upgrades and production deployments
- Identify process improvements in support workflows
What you’ll bring
4+ years Business Systems Data experience