Senior Manager, Key Account Management (Government and TASC)

About the role

Paytm is India's leading mobile payments and financial services distribution company, pioneering mobile QR payments to serve half a billion Indians and bring them into the mainstream economy. The Senior Manager, Key Account Management (Government and TASC) in Bhubaneswar will identify, evaluate, and establish strategic alliances with banks and financial institutions, negotiate partnership agreements, manage existing bank relationships for Payment Gateway and POS sales, and collaborate with internal Product, Legal, Risk, and Compliance teams to onboard partners and execute joint initiatives. This is an on-site, full-time role based in Bhubaneswar, Odisha.

What you’ll do

• Identify, evaluate, and establish strategic alliances with banks and financial institutions
• Negotiate and finalize partnership agreements including commercial terms, SLAs, and product offerings
• Manage existing relationships with banks to ensure optimal sales closers for Payment Gateway and POS
• Collaborate with internal teams (Product, Legal, Risk, Compliance) to onboard new partners and execute joint initiatives
• Monitor and analyze the performance of partnerships and implement improvements to drive revenue and customer engagement
• Lead co-branded campaigns, co-partner programs, or fintech integrations as applicable
• Stay updated on industry trends, regulations, and competitive landscape to identify new opportunities
• Serve as the point of contact for banking partners, ensuring clear communication and timely closers and resolutions of issues

What you’ll bring

• Master's degree in Business, Finance, or a related field (MBA preferred)
• 8+ years of experience in banking, fintech, or strategic partnerships
• Strong understanding of banking products, APIs, digital payments, and the regulatory landscape
• Excellent negotiation, communication, and stakeholder management skills
• Analytical mindset with ability to interpret partnership performance metrics and market trends
• Proven track record of building and scaling high-impact partnerships
• Ability to identify, evaluate, and establish strategic alliances with banks and financial institutions
• Ability to negotiate and finalize partnership agreements including commercial terms, SLAs, and product offerings

Nice to have

• Experience working with digital banks, NBFCs, or fintech platforms
• Exposure to Banking sales, GTM, Sales Acumen, or open banking initiatives
• Familiarity with product and tech integration in financial services

Skills

Education

Master degree in Business, Finance, or a related field (MBA preferred).