IT Technical Analyst - Senior

About the role

IT Technical Analyst – Blue Yonder WMS at Cummins drives functional excellence across warehouse operations by configuring BY WMS capabilities, supporting day‑to‑day system needs, and ensuring process alignment with business requirements. The role translates warehouse process needs into technical specifications, configures system settings, troubleshoots production issues, and coordinates SIT/UAT testing and deployment. Based in India, the position is on‑site with flexibility and requires close collaboration with operations, IT development teams, and business stakeholders.

What you’ll do

• Partner with warehouse operations to understand process needs and translate them into BY WMS functional requirements
• Perform system configuration (locations, picking strategies, rules, work templates, allocation methods, user roles)
• Conduct root‑cause analysis for production issues and collaborate with technical teams for permanent fixes
• Support SIT/UAT testing, validate end‑to‑end flows, and ensure data accuracy across integrated systems
• Maintain functional documentation, workflow diagrams, SOPs, and configuration logs
• Develop and optimize MOCA scripts, DDA screens, integrator interfaces, and SQL queries for performance and stability
• Manage enhancement requests, prioritize functional backlog, and coordinate deployment with project teams
• Monitor system integrations and coordinate with ERP/TMS specialists for data alignment
• Ensure compliance with IT policies, change management processes, and audit/regulatory expectations

What you’ll bring

• 5-7 years of experience supporting and developing Blue Yonder/JDA/RedPrairie WMS
• Strong functional knowledge of warehouse operations and BY WMS modules (Receiving, Inventory, Picking, Shipping)
• Experience with SQL queries for data validation
• Ability to interpret MOCA logs and troubleshoot functional issues
• Excellent communication skills to interface with cross‑functional teams and business users

Skills

Benefits

• Competitive salary
• Health benefits
• Paid time off

Education

College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject