Verified 2 days ago
Sr. Manager / Lead
About the role
Buyers Club initiative at Messe Muenchen India drives acquisition, matchmaking, and loyalty for high‑quality domestic and international buyers across marquee exhibitions. The Sr. Manager leads database scaling, strategic matchmaking, and VIP programs, ensuring strong turnout and repeat participation. Based in Mumbai, India, the role is on‑site with a focus on customer success and data analytics.
What you’ll do
- Scale buyer database across industry verticals
- Align buyer profiles with exhibitor categories for high‑value matchmaking
- Oversee hosted buyer and VIP programs
- Manage pre‑event engagement to drive turnout
- Design tier‑based loyalty club
- Maintain database hygiene and analyze trends
- Generate post‑event performance reports
- Collaborate with sales, marketing, and operations teams
What you’ll bring
10+ years in buyer engagement, hosted buyer programs, customer success, or exhibition management
Nice to have
10+ years in buyer engagement, hosted buyer programs, customer success, or exhibition management
Skills
Education
MBA/PGDM in Marketing or Business Management