Specialist, Supplier Enablement and Transaction Monitoring

About the role

Metro Global Solution Center (MGSC) is the internal solution partner for METRO, a €30 billion international wholesaler operating across 34 countries. As a Supplier Enablement & Transaction Monitoring Specialist based in Pune, India, you will own the full supplier-facing operations of the GSC India Indirect Procurement team within SAP Ariba Network. Day-to-day, you will onboard suppliers, manage the centralized supplier communication inbox, maintain portal content, and monitor daily PO transmission and electronic transaction health, collaborating with European country Procurement teams and internal Accounts Payable. This is a full-time, on-site role.

What you’ll do

• Operate the centralised GSC India supplier communication inbox — triaging, prioritising and resolving supplier queries relating to POs, invoices, payments and Ariba Network portal access
• Coordinate with local country contacts for language-specific supplier queries (European languages)
• Maintain standard supplier response templates and contribute to the shared GSC knowledge base
• Invite and onboard suppliers to Ariba Network in alignment with country Procurement teams and category managers
• Support suppliers through the full Ariba Network registration and configuration process
• Track and report on supplier onboarding progress and electronic transaction adoption rates on a weekly basis
• Drive adoption of electronic transactions (PO, invoice, order confirmation) through proactive outreach and guidance
• Maintain and update supplier portal content on Ariba Network — guides, FAQs, training materials and process announcements — in English and core European languages

What you’ll bring

• Bachelor's degree in Business, Supply Chain, Procurement, Finance or a related field
• 2-4 years of experience in supplier management, procurement operations, accounts payable, shared services or vendor support
• Hands-on experience with SAP Ariba Network (supplier-facing) is required
• Strong communication skills in English — professional, clear and supplier-friendly in both written and verbal interactions
• High attention to detail with ability to identify transaction anomalies and follow through to resolution
• Organised and disciplined in tracking: comfortable managing a shared inbox, a monitoring log and an onboarding tracker simultaneously
• Proactive and self-directed — follows up on open issues without being prompted and escalates at the right moment
• Collaborative — works effectively with country Procurement leads and internal AP teams across European time zones

Nice to have

• Broader SAP Ariba platform experience (Guided Buying, contract module) is a plus
• Experience with SAP S/4HANA (MM or FI module) is an advantage
• Experience in a multi-country or international shared services environment is preferred
• Working knowledge of German, French, Spanish, Italian or Polish is a strong advantage
• Interest in or awareness of European business culture is beneficial given the multi-country supplier base

Skills

Education

Bachelor's degree in Business, Supply Chain, Procurement, Finance or a related field