About the role

The Associate Consultant International Relocation role at Cartus (a subsidiary of Anywhere Real Estate Inc.) supports US domestic and international Relocation Consultants and Real Estate Specialists by providing comprehensive administrative support to ensure seamless employee relocations across 190+ countries. Day-to-day work includes processing real estate tasks, managing client policy and documents in Cartus's proprietary relocation management system, tracking vendor and housing payments, coordinating document packages, and generating reports. The position is based in India and operates on a hybrid work model.

What you’ll do

Support the relocation team with day-to-day administrative tasks
Process US real estate-related tasks submitted to a central router box
Manage client policy in Cartus's internal operating system and attach documents into the system
Coordinate document package generation for customers and agents and identify/forward disclosure documents for processing
Maintain automated Broker Market Analysis (BMA) order router box and Market Update router box, updating systems with orders and notifying Relocation Consultants of receipt
Oversee and authorise Cartus's suppliers to deliver the agreed scope of work and maintain/verify data accuracy within Cartus's proprietary Relocation Management System
Track vendor payments including leases, security deposits, and customer payments; monitor property leases and school deposits; manage retrieval of security deposits; organise payment records in spread
Review and approve vendor invoices for accuracy and timeliness; validate and prepare immigration documents, obtain necessary signatures, and draft documents as needed

What you’ll bring

Bachelor degree or equivalent experience essential
1-2 years' related business experience in customer service, call centre, relocation, destination services, immigration, moving services, real estate, accounting firms-HR outsourcing, hospitality, or i
Excellent analytical skills and attention to detail with ability to review data, detect and correct errors, and take responsibility for data quality
Strong verbal and written communication skills
Strong customer services and interpersonal skills
Excellent planning and organizational abilities
Ability to remain agile and calm under pressure
Proficient in Microsoft Office – Word, Excel

Nice to have

Strong Excel skills preferred
Bilingual and/or expatriate experience a plus

Skills

Verbal and written communicationCustomer serviceInterpersonal skillsPlanning and organizationAttention to detailMicrosoft OfficeData accuracyCultural sensitivity

Education

Bachelor degree or equivalent experience essential.