I Lead Associate - Accounts Receivable

About the role

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation. This I Lead Associate role in Pune (Viman Nagar) leads end-to-end execution and governance of Billing operations, Customer Portal management, and Contract setup activities. Day-to-day work includes generating customer invoices, handling complex billing scenarios, configuring contracts in ERP/OTC systems, managing billing portals, and mentoring junior team members. The position requires strong functional expertise and stakeholder management, operates on a UK shift, and is open to immediate joiners.

What you’ll do

• Lead accurate and timely generation of customer invoices in line with contractual terms, pricing models, and billing schedules
• Handle complex billing scenarios such as milestone-based billing, recurring billing, usage-based billing, credits, rebills, and adjustments
• Ensure compliance with revenue recognition policies, taxation rules, and internal controls
• Perform billing reconciliations, variance analysis, and resolution of billing discrepancies
• Act as escalation point for billing issues raised by internal teams or customers
• Review customer contracts, SOWs, amendments, and pricing agreements to ensure correct setup in ERP/OTC systems
• Lead contract configuration including billing triggers, payment terms, invoicing frequency, and revenue attributes
• Manage and support customer billing portals including invoice presentation, account setup, access management, and data accuracy

What you’ll bring

• Bachelors Degree
• Strong functional expertise in billing operations
• Stakeholder management skills
• Ability to lead complex transactions while ensuring compliance with contractual and financial controls
• Experience supporting process improvements and issue resolution
• Experience mentoring junior team members
• Ability to handle complex billing scenarios such as milestone-based, recurring, usage-based billing, credits, rebills, and adjustments
• Ability to review customer contracts, SOWs, amendments, and pricing agreements for correct ERP/OTC setup

Skills

Education

Bachelors Degree