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Hiring companyIDFC FIRST Bank
Verified today
Area Operations Manager
Mumbai,India Full-time On-site
About the role
Rural Banking Credit Operations team at IDFC FIRST Bank manages the credit portfolio quality from origination to collections. The manager oversees credit limit approvals, monitors delinquencies, and drives process automation to meet TAT and regulatory standards. Based in Mumbai, India, on-site work model.
What you’ll do
- Implement departmental policies and monitor adherence
- Manage credit limit approvals, cancellations, and freezes
- Coordinate with Credit Analysts for limit clarifications
- Provide system information on customer credit profiles
- Alert teams to changes in credit limit status
- Ensure high-quality retail portfolio and meet target TAT
- Utilize automation and digitization to improve efficiency
- Analyze delinquencies and recommend product changes
- Enforce compliance with internal and regulatory frameworks
- Review and approve credit proposals within discretionary authority
- Monitor portfolio performance and suggest adjustments
- Recommend improvements to credit policies and procedures
- Track productivity, hiring quality, and attrition metrics
What you’ll bring
- 8+ years in credit operations
- Graduate – Any
- Post Graduate – MBA
Skills
Credit OperationsPortfolio ManagementRegulatory ComplianceProcess AutomationDelinquency AnalysisTeam Leadership
Education
Graduate