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Hiring companyRELX
Verified today
Software Engineer II
Bengaluru Full-time
About the role
The Software Engineer II role on the editorial relationships and licenses team for secondary content at Elsevier focuses on delivering high-quality products through a collaborative, supportive environment. As a Salesforce developer, you will engage with global, multi-functional teams to provide user support, assist in strategic CRM development and enhancement, and act as the business-facing Subject Matter Expert for the Salesforce technology stack. The role is based in Chennai or Bengaluru and offers flexible working hours.
What you’ll do
- Work directly with various business leaders and sales teams; direct accountability for end-user support
- Provide system and business process expertise when scoping projects and related integrations
- Review solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose, user-focused development
- Integration monitoring and trouble-shooting
- Documentation and knowledge sharing; technical, business process, best practice, reference architecture, etc.
- Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts
- Works under consultative direction toward predetermined long-range goals and objectives; assignments are often self-initiated
What you’ll bring
- Degree in Computer Science, Software Engineering, MIS or related field preferred
- 1+ years previous administrative experience with Salesforce
- Experience working in Agile projects
- Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform
- Proven ability to manage and resolve complex and ambiguous technical issues
- Demonstrated support success with at least one large Salesforce Org
- Understanding of UI design principles and best practices
- Exceptional analytical skills and experience working with large-scale, complex datasets
Nice to have
- Salesforce Certified Advanced Administrator or Developer certification preferred
- Salesforce Certified Platform App Builder certification preferred
Skills
SalesforceAgileUI design principlesAnalytical skillsCommunication skillsBusiness analysisIntegration monitoringDocumentation
Benefits
- Group Health Insurance Policy (covering self and family)
- Group Life insurance/accident policy
- Generous long-service awards
- New Baby gift
- Subsidized food provided (applies to India- Chennai)
Education
Degree in Computer Science, Software Engineering, MIS or related field preferred