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Sales Manager - New Car - Branch
About the role
Sales Manager - New Car - Branch within Axis Bank's Retail Lending Auto Loan department, offering auto loans pan India. The role drives new auto loan customer onboarding, sources new and used auto business with optimal channel mix, and explores additional funding for existing customers. Based in Chennai or Mumbai, the position reports into Retail Lending leadership and manages frontline sales, compliance, and team performance.
What you’ll do
- Ensure achievement of volume targets for Auto loans business with the right mix of New and Used, required channel mix, yield and fee, and higher throughput from each off roll resource
- Drive PDD collection and ensure thresholds are not breached while ensuring risk and compliance through quality customer sourcing and timely closure of regulatory points
- Meet existing Auto customers to understand repeat funding requirements and onboard new-to-bank Auto customers to drive volumes
- Ensure end-to-end processing of cases by liaising with cross-functional departments
- Establish and enhance engagement with branches and channel partners, pitching liability relationships and securing SI from existing customers and opening new accounts
- Adopt the Siddhi Application to enhance sales team efficiency and improve contribution of PSL in the portfolio
- Oversee seamless customer journey processing and offer banking solutions to make Axis Bank the financier of first choice with best-in-class TAT
- Increase customer retention and engagement to improve Net Promoter Score and customer satisfaction, and ensure minimum RO attrition through timely guidance and people agenda initiatives
What you’ll bring
- Graduation or post-graduation from a recognized institute
- 7 to 9 years of relevant experience
- Strong sales orientation
- Skill in managing team efficiently and productively
- Strong risk and compliance mindset
- Adept at communication in English and local language with interpersonal skills
- Proficiency in managing clients, partner relationships, diverse stakeholders and channels
- Ability to align with objectives and new initiatives of the bank
Skills
Education
Graduation/post-graduation from a recognized institute