Principal Software Engineer AI SRE

About the role

Harness, the AI Software Delivery Platform company, is seeking a Principal Software Engineer to shape the architecture and direction of AI SRE. You will build scalable platforms and AI investigators that help engineering teams understand incidents, correlate evidence, identify likely causes, and determine next actions. The role combines hands-on backend and distributed-systems expertise with organization-wide technical leadership, mentorship, and customer engagement. Based in Bengaluru, Karnataka, India.

What you’ll do

• Define architecture for incident management, on-call, reliability, and AI investigation workflows
• Build scalable Java services, event-processing systems, data platforms, and cloud infrastructure
• Develop AI investigators that correlate code, deployments, alerts, telemetry, and organizational knowledge
• Drive agentic workflows, retrieval pipelines, and evidence-based reasoning
• Coordinate initiatives across backend, AI/ML, integrations, frontend, Infrastructure, Product, and Design
• Improve production reliability, scalability, performance, security, and observability
• Solve complex problems involving real-time correlation, multi-tenancy, AI accuracy, and integration reliability
• Create reusable platform capabilities and prevent duplicated engineering effort

What you’ll bring

• 12+ years of professional software development experience
• Deep experience building large-scale backend systems, preferably in Java
• Strong knowledge of object-oriented design, algorithms, concurrency, transactions, and distributed systems
• Experience designing microservices and highly available production systems
• Production ownership, on-call, incident response, and observability experience
• Proven ability to lead ambiguous, multi-team initiatives from concept to production
• Strong technical mentorship, architectural leadership, and product judgment
• Active use of AI-assisted development tools and understanding of their strengths and limitations

Skills