Analyst, Global Customer Request Team LS-I

About the role

Global Customer Request Team at Ashland supports customers by handling regulatory product inquiries worldwide. The Analyst coordinates customer questionnaires, works with regional and global regulatory and quality teams, and ensures timely, accurate responses. Based in Mumbai, India, this role follows an on-site work model.

What you’ll do

• Coordinate and respond to customer regulatory inquiries
• Complete and manage customer questionnaires
• Communicate request status to internal and external stakeholders
• Maintain accurate request records and support process improvements
• Collaborate with cross‑functional teams to ensure regulatory compliance

What you’ll bring

• Bachelor's in Chemistry or related field
• 2 years product regulatory experience in chemicals
• Knowledge of pharmaceutical-grade products preferred
• Proficient in English (reading, writing, speaking)
• Ability to work across European and U.S. business hours