Accounts Receivables Associate - Level III

About the role

The Accounts Receivables Associate - Level III at Cummins in Pune, Maharashtra, India, works with complex internal and external customers to procure payment of Accounts Receivable balances under minimal supervision. Day-to-day duties include managing high-volume AR portfolios, conducting collections and dispute resolution, performing account reconciliations, and preparing analysis and month-end reporting. The role requires 7–8 years of experience in Global Collections, including U.S. customer portfolios, and is based on-site with flexibility, including U.S. shifts.

What you’ll do

• Manage an assigned portfolio of customer accounts to ensure timely collection of outstanding balances and reduce delinquency
• Handle outbound and inbound calls for payment reminders and proactive outreach via phone and email to resolve past-due invoices
• Perform periodic account reconciliations, investigate discrepancies, and resolve unapplied cash, short payments, or overpayments
• Identify, log, and track customer disputes, coordinate with internal stakeholders for resolution, and provide root cause analysis
• Prepare daily/weekly/monthly MIS reports on collections, aging, and disputes; analyze aging reports and track KPIs such as DSO
• Conduct root cause analysis of late payments and suggest process improvements
• Prepare month-end reporting, including allowance analysis, journal entries, and collection escalation for doubtful accounts
• Participate in and/or lead projects related to Accounts Receivable improvement

What you’ll bring

• Bachelor's or Master's degree in finance or equivalent
• 7–8 years of experience in Global Collections, including U.S. customer portfolios
• Experience managing large, high-volume AR portfolios with measurable impact on DSO
• Strong communication, negotiation, and problem-solving capabilities
• Ability to negotiate and influence outcomes while remaining tactful and respectful
• Excellent time management with ability to independently prioritize and manage portfolios
• Proficiency in ERP systems and collection tools (SAP, Oracle, High Radius)
• Willingness and ability to work U.S. shifts

Nice to have

• Bachelor's or Master's degree in finance or equivalent
• 7–8 years of experience in Global Collections, including U.S. customer portfolios
• Experience managing large, high-volume AR portfolios with measurable impact on DSO
• Strong communication, negotiation, and problem-solving capabilities
• Ability to negotiate and influence outcomes while remaining tactful and respectful
• Excellent time management with ability to independently prioritize and manage portfolios
• Proficiency in ERP systems and collection tools (SAP, Oracle, High Radius)
• Willingness and ability to work U.S. shifts

Skills

Education

Bachelors or Master’s degree in finance or equivalent