About the role

Amazon's Artificial General Intelligence Data Services team in Chennai, TN, IND seeks an ML Data Associate-II to support responsible development and deployment of large language models. Day-to-day, you will perform foundational labeling functions across text, speech, audio, image, and video data, deliver high-quality labeled outputs using in-house tools and guidelines, analyze error patterns, and support daily operational deliverables while maintaining strict confidentiality. The role requires strong business writing, advanced reading comprehension, analytical thinking, research skills, attention to detail, stakeholder relationship management, and advanced Microsoft Office Suite proficiency.

What you’ll do

Maintain and follow strict confidentiality as customer privacy is the most important tenet
Work with a range of different types of data including text, speech, audio, image, and video
Deliver high-quality labelled data using provided guidelines to meet KPIs and in-house tools and software
Demonstrate proficiency in generating high quality human insight data across modalities including text, image, video, and audio
Make sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks
Apply an eye for detail and pivot from one category of requirement to another instantaneously
Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team
Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs

What you’ll bring

An Associate’s Degree or related work experience
C1+ or equivalent fluency in a specified language (by location and locale)
Strong business writing skills with ability to create reports, proposals, and professional correspondence
Advanced reading comprehension with ability to analyze complex business documents
Developed analytical thinking and structured problem-solving capabilities
Strong ability to interpret and implement detailed instructions across various projects
Proficient research skills with experience gathering and synthesizing information from multiple sources
Proven attention to detail in managing complex tasks and documents

Nice to have

Bachelor’s degree in a relevant field (may vary in other locations like India)
2+ years of professional work experience with demonstrated task execution ability
Proven capacity to leverage open-source resources effectively for comprehensive research purposes
Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
2-3 years project coordination or management experience (for support functions teams)

Skills

Business writingReading comprehensionAnalytical thinkingResearch skillsAttention to detailStakeholder managementMicrosoft Office SuiteData labeling

Education

An Associate’s Degree or related work experience