Chuno
Back to jobs
RS
Hiring companyRazorpay Software Private Limited

Verified 5 days ago

Technical Account Manager

Bengaluru Full-time On-site

About the role

Razorpay, India’s leading fintech company, is seeking a Technical Account Manager in Bengaluru to serve as the primary technical contact for Super Enterprise Merchants. The role involves building customer relationships, troubleshooting technical issues, and collaborating with internal product and engineering teams to ensure successful post-launch adoption. This is an on-site position based in Bengaluru.

What you’ll do

  • Serve as the dedicated primary point of contact for technical and product-related activities post Go-live for Super Enterprise Merchants
  • Establish and maintain robust relationships with customers, conducting hands-on troubleshooting and ensuring timely resolution of technical challenges
  • Demonstrate comprehensive understanding of the Razorpay product stack and escalate issues to Product/Software engineering teams using tools like Jira
  • Advocate desired Merchant behavior and identify opportunities where Razorpay products align with merchant transaction needs
  • Collaborate closely with Sales, Product, and Engineering teams to ensure seamless communication and alignment of goals

What you’ll bring

  • 2+ years of experience in technical product and SaaS disciplines in a customer-facing role
  • B.Tech/M.Tech degree in Computer Science/Information Science

Nice to have

  • Experience in Fintech is a plus
  • Technical certifications are a plus
  • Basic understanding of programming is a plus

Skills

Customer EngagementTechnical ProficiencyProject ManagementCommunication SkillsSaaS ExperienceJiraProblem SolvingStakeholder Collaboration

Education

B.Tech/M.Tech degree in Computer Science/Information Science.

Keep exploring

Similar opportunities.

See all similar roles
A

Armanino

Manager, Finance and Accounting Advisory Services - Technical Accounting

Finance Advisory Services team provides specialized technical accounting guidance to clients under US GAAP and SEC regulations. The Manager leads complex accounting research, prepares technical memos, and oversees external financial reporting such as 10‑K and 10‑Q filings. Works hybrid from Hyderabad, collaborating with client stakeholders and cross‑functional teams to implement ASC 606, ASC 842, and ASC 805 projects.

Hyderabad, IndiaHybridFull-time

Verified yesterday

H

HP

Technical Accounting Analyst

Technical Accounting Analyst Description - Responsibilities: US GAAP Technical Accounting Analyst role will handle the following types of responsibilities: Lead technical accounting research and preparation of position papers; document conclusions of key judgments and estimates with management and external auditors • Providing support to finance teams and business partners on technical accounting matters as required, including research, analysis, and documentation of conclusions related to contr

Bengaluru, Karnataka, IndiaOn-siteFull-time

Verified today

HP

Hewlett Packard Enterprise

Technical Account Manager

HPE Operations team enables customers to accelerate digital transformation through proactive support and services. The Technical Account Manager collaborates with the Account Services Manager to create and execute account support plans, conduct quarterly technical reviews, and manage operational profiles to reduce incidents and drive value. Based in Bengaluru, Karnataka, India, this hybrid role works two days per week onsite.

Bengaluru,Karnataka,IndiaHybridFull-time

Verified today