Head Digital

About the role

Prudential’s purpose is to be partners for every life and protectors for every future. The Head Digital will drive Prudential Health India’s digital strategy, scaling digital platforms, enhancing customer experience, and leading transformation initiatives across web, app, and aggregator channels. The role requires a visionary leader with 8–12 years of high-performance leadership in health insurance, health tech, insure tech, or e-commerce, and 4–6 years of senior leadership driving digital growth, martech acquisition, performance marketing, and contextual sales across traditional and non-traditional insurance channels. The candidate must have a proven track record of scaling digital platforms, delivering measurable business growth, and strong product mindset, analytical skills, strategic thinking, and execution skills, while leading and influencing cross‑functional squads.

What you’ll do

• Own and drive digital channel growth across web, app, and aggregator platforms.
• Act as subject matter expert on various digital sales formats across channels including direct to customer and B2B sales.
• Lead product management initiatives for digital platforms – ensuring superior UI/UX, performance, and customer engagement.
• Design and execute digital distributor platform strategies to enhance sales, onboarding, and servicing journeys.
• Drive digital transformation initiatives across the organization in collaboration with technology, marketing, and distribution teams.
• Lead digital banca initiatives to integrate digital tools and journeys for partner channels.
• Work cross-functionally with CX, Marketing, Product, and Operations to ensure seamless customer journeys and data-driven decisions.
• Track performance metrics, conversions, and ROI for all digital channels and recommend optimization strategies.

What you’ll bring

• 8–12 years of experience in a high-performance leadership role within health insurance, health tech, insure tech, or e-commerce.
• 4-6 years of senior leadership driving digital growth, martech acquisition, performance marketing, and contextual sales across traditional and non-traditional insurance channels.
• Proven track record of scaling digital platforms and delivering measurable business growth.
• Strong product mindset, analytical skills, strategic thinking, and execution skills; hands‑on with leading and influencing cross‑functional squads.

Nice to have

preferably from a premier technology institute or B-school.

Skills

Benefits

• A competitive salary with performance-based incentives tailored to your achievements.
• Opportunities for career growth within a fast-expanding organization.
• Access to cutting-edge technology projects and digital transformation programs.
• A culture that values innovation, collaboration, and customer focus.