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Hiring companyRTX
Verified today
Senior Analyst
Bengaluru,KA,India Full-time Hybrid
About the role
HR Operations team at RTX provides transactional HR services across its aerospace and defense businesses. The Senior Analyst delivers accurate HR data administration, manages case workflows, analyzes and improves process design, and ensures SLA compliance while supporting employees and managers. Bengaluru, India, hybrid work model with onsite presence as needed.
What you’ll do
- Provide HR transactional services and data administration
- Manage case management system to meet SLA metrics
- Analyze and improve People Services processes
- Prioritize daily tasks to meet performance targets
- Ensure training attendance and process compliance
- Build relationships with onshore and internal teams
- Maintain data protection and confidentiality standards
- Track and report performance metrics
What you’ll bring
- Bachelor's degree
- 4+ years HR experience
- HRIS/Workday experience
- High-volume request handling
- Analytical skills
- Strong communication
- Computer proficiency
- Flexibility across time zones
Skills
HR analyticsWorkdayData administrationProcess improvementCustomer serviceSLA management