About the role

Business Process Services team at TATA CONSULTANCY SERVICES handles trade finance operations. The Trade Finance Specialist answers client calls and emails, tracks assignments, ensures high‑quality service, and performs daily reporting and reconciliation of trade products such as Advance Payment, BEF, XOS, FIRC, and IDPMS. Mumbai office, on‑site, flexible shift schedule.

What you’ll do

Answer incoming client calls and emails for trade enquiries
Track and complete assigned calls/emails on time
Ensure top‑notch quality service to bank clients
Daily activity reporting to manager
Reconcile trade finance transactions and export proceeds

What you’ll bring

2-4 years trade finance client service
knowledge of India trade finance products and RBI regulations
strong oral and written communication
PC skills with MS Office
flexible shift availability

Nice to have

Graduation from recognized university

Skills

Trade FinanceAdvance PaymentBEFXOSFIRCReconciliationCommunicationMS Office

Education

Graduation