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Hiring companyElsevier

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Software Engineer II

Chennai Full-time

About the role

The Software Engineer II role sits on a team responsible for technically supporting editorial relationships and licenses for secondary content at Elsevier. As a Salesforce developer, you will engage directly with global, multi-functional teams to provide user support, assist in strategic development and enhancement of the Salesforce CRM, and act as the business-facing Subject Matter Expert for the Salesforce technology stack. You will work across Chennai and Bengaluru.

What you’ll do

  • Work directly with various business leaders and sales teams; direct accountability for end-user support
  • Provide system and business process expertise when scoping projects and related integrations
  • Review solution summaries where appropriate to ensure adherence to best practices and fit-for-purpose, user-focused development
  • Integration monitoring and trouble-shooting
  • Documentation and knowledge sharing; technical, business process, best practice, reference architecture, etc.
  • Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts
  • Works under consultative direction toward predetermined long-range goals and objectives; assignments are often self-initiated, determines and pursues courses of action necessary to obtain desired resu

What you’ll bring

  • Degree in Computer Science, Software Engineering, MIS or related field preferred
  • 1+ years previous administrative experience with Salesforce
  • Experience working in Agile projects
  • Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform
  • Proven ability to manage and resolve complex and ambiguous technical issues
  • Demonstrated support success with at least one large Salesforce Org
  • Understanding of UI design principles and best practices
  • Exceptional analytical skills and experience working with large-scale, complex datasets

Nice to have

  • Salesforce Certified Advanced Administrator or Developer certification preferred
  • Salesforce Certified Platform App Builder certification preferred

Skills

SalesforceAgileUI design principlesAnalytical skillsCommunication skillsBusiness analysisIntegration monitoringScalable solutions

Benefits

  • Group Health Insurance Policy (covering self and family)
  • Group Life insurance/accident policy
  • Generous long-service awards
  • New Baby gift
  • Subsidized food provided (applies to India- Chennai)

Education

Degree in Computer Science, Software Engineering, MIS or related field preferred