Verified 4 days ago
Team Leader
About the role
Team Leader role at Bank of America’s Global Business Services, overseeing eTask UAT workstream and process redesign. Lead testing of internal workflow tool, coordinate with product and tech teams, create scripts per MRA guidelines, and drive improvements. Requires 5‑7 years of experience in Global Markets/Investment Banking Ops, strong UAT/Business Analyst background, and expertise in Tableau, SQL, and communication across levels.
What you’ll do
- Lead eTask UAT workstream for scheduled releases
- Identify JIRA ready for release and create scripts
- Provide UAT updates and upload results
- Work independently on BAU activities
- Develop UAT execution plan and collaborate with tech team
- Suggest product enhancements to improve user experience
What you’ll bring
- Bachelor of Commerce (BCE)
- Computer Science degree
- MBA