V1
Hiring companyVersion 1
Verified today
Associate Business Support
Bangalore, Karnataka, India Full-time Remote
About the role
Business Support team at Version 1 enables smooth financial and system operations for enterprise platforms. The Associate Business Support professional triages tickets, provides product support for Kantata and CRM tools, and drives month‑end close activities while collaborating with Finance, Delivery and Technology teams. Bangalore, remote work model with flexible scheduling and rotational 15×5 shift coverage to ensure business continuity.
What you’ll do
- Triage and resolve system support tickets
- Provide product and application support for financial systems
- Configure and validate project/financial settings
- Support month‑end close, reconciliations and compliance checks
- Monitor data quality across integrated systems
- Create and maintain Knowledge Base articles
- Identify process gaps and drive improvements
- Collaborate with cross‑functional teams on system changes
What you’ll bring
- 3-5 years business/financial systems support
- Hands‑on with Kantata, CRM tools
- ServiceNow ticketing experience
- ITIL service management knowledge
- Strong analytical and stakeholder communication
Skills
Financial SystemsTicketingITILData QualityStakeholder ManagementProcess ImprovementKantataCRM
Benefits
- Quarterly profit‑share scheme
- Flexible/remote working options
- Comprehensive health, pension and life insurance
- Professional development and certification assistance
- Generous holiday and parental leave