Senior Fraud Investigator

About the role

Ascensus is the leading independent technology and service platform powering savings plans across America. The Senior Fraud Investigator is a senior individual contributor responsible for leading complex or high-impact investigations, identifying emerging fraud patterns, and serving as a subject matter expert within the fraud function. Day-to-day work includes conducting complex fraud investigations, performing root cause analysis, preparing case documentation, and partnering across operations, compliance, legal, and technology to strengthen fraud prevention and response. This is a full-time role based in Hyderabad, India.

What you’ll do

• Lead complex fraud investigations involving multiple accounts, transactions, channels, and/or subjects
• Identify and analyze emerging fraud trends, typologies, and risk indicators
• Conduct root cause analysis of fraud events and identify opportunities to strengthen fraud controls
• Use internal systems, reporting, and available data sources to investigate linked activity and suspicious patterns
• Prepare clear, concise, and comprehensive case documentation, investigative summaries, and escalation materials
• Support high-priority escalations and complex fraud events requiring timely containment and coordination
• Partner with operations, compliance, legal, technology, and other stakeholders to support investigative outcomes
• Help improve investigative procedures, documentation standards, and case management practices

What you’ll bring

• Minimum of 3–7 years of progressive experience in fraud investigations, financial crimes, or financial services risk management
• Strong experience conducting complex investigations involving multiple data points, linked accounts, and suspicious activity patterns
• Strong knowledge of fraud typologies, investigative techniques, and fraud risk management practices
• Proven ability to identify emerging fraud patterns and translate findings into actionable recommendations
• Ability to operate independently and exercise sound judgment in high-risk or ambiguous matters
• Strong analytical, critical thinking, and problem-solving skills
• Exceptional written and verbal communication skills
• Demonstrated ability to communicate with senior stakeholders and cross-functional partners

Nice to have

• Experience in banking, financial services, retirement services, wealth services, fintech, or law enforcement
• Experience supporting fraud control improvements or investigative process enhancements
• Certifications such as CFE, CAMS, or CFCS are a plus
• Bachelor’s degree or equivalent combination of education and relevant experience preferred

Skills

Education

Bachelor’s degree or equivalent combination of education and relevant experience preferred