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Hiring companyAmazon

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Senior Program Manager, Relay Operations Centre

Hyderabad,TS,IND Full-time On-site

About the role

ROC WFM team at Amazon's Relay Operations Centre drives workforce planning and real‑time monitoring for 24/7 transportation. The Senior Program Manager leads large‑scale programs, automates forecasting and staffing tools, and mentors the RTM team to ensure operational excellence. Hyderabad, on‑site role, hybrid collaboration with global teams.

What you’ll bring

  • 5+ years program or project management
  • Experience using data and metrics to drive improvements
  • Owning program strategy and end‑to‑end delivery
  • Communicating results to senior leadership
  • 2+ years driving process improvements
  • Master's degree or MBA in business or related field

Education

Master's degree or MBA

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