Verified today
Senior IT Support Engineer
About the role
IT Tooling team within IT Support & Services builds automations that power internal IT operations, deflecting requests and streamlining workflows. The Senior IT Support Engineer owns technical architecture of automation platforms, designs integration patterns, and leads high‑impact projects from discovery to production. Remote, India, remote work model.
What you’ll bring
- 5+ years IT engineering or automation experience
- Deep expertise with n8n, Airflow, Temporal, or Jira Automation
- Strong Git‑based CI/CD and code review workflows
- Working knowledge of Okta, Slack API, Google Workspace admin
- Ability to design secure, scalable automation architecture
- Experience translating ambiguous problems into production specs
- Utilizes generative AI responsibly in workflows
- Partnering with security and IAM teams