Verified today
End User Support
About the role
Kyndryl’s End User Support team builds and maintains secure Windows and Linux desktop environments for enterprise customers. The role designs, deploys, and troubleshoots desktop configurations, manages ticket queues, and implements security patches to ensure reliable end‑user experience. Based in Hyderabad, the position offers a hybrid work model with onsite collaboration and remote flexibility.
What you’ll do
- Design and deploy desktop environments
- Configure and manage desktop applications
- Provide technical support and troubleshoot issues
- Collaborate with IT and security teams
- Maintain documentation and asset records
- Implement security best practices
- Monitor ticket queues and meet SLAs
What you’ll bring
3-5 years of Windows & Linux desktop administration
Nice to have
Bachelor’s degree in Computer Science, IT, or related field
Skills
Benefits
- Hybrid work model
- Well‑being programs
- Career development opportunities
- Learning and certification support
- Inclusive culture