Senior Executive - New Car Finance

About the role

New Car Finance division at Bajaj Finance focuses on expanding loan and insurance offerings for new car purchases. The Senior Executive drives lead fulfillment, channel management, and team performance while handling customer escalations and ensuring portfolio delinquency stays within targets. Based in Narnaul with an on-site work model, the role requires recruiting and managing off‑roll staff, leveraging Salesforce.com and Finnone, and monitoring key conversion and productivity metrics.

What you’ll do

• Meet and exceed business targets for loan and insurance products
• Manage and own all channel business activities and lead fulfillment
• Handle customer escalations and complaints
• Monitor and measure conversion, productivity, and data penetration metrics
• Engage with Credit, Operations, and Risk teams for hygiene management
• Track cases throughout the sales cycle to ensure control and PDD collection

What you’ll bring

• 2-3 years experience in direct or channel sales of loans
• Experience with loan and insurance products
• Proficiency in CRM systems such as Salesforce.com and Finnone
• Ability to recruit, train, and manage off‑roll sales teams
• Strong data management and MS Office skills
• Excellent team leadership and problem‑resolution abilities

Skills