Central Operations Support Executive, Brazil, IN External Fulfillment

About the role

Central Operations Support Executive team at Amazon supports Brazil sellers by monitoring daily operations, analyzing data, and improving seller experience through SOPs and process enhancements. The role remotely oversees inbound and outbound operations, coordinates with field executives and agencies, and trains sellers on best practices. Karnataka, India – remote work model with flexible shift patterns.

What you’ll do

• Remotely monitor efficient functioning of assigned sites via outbound calls and emails
• Liaise between field executives, sellers, and internal/external agencies for timely operations
• Train and direct sellers on execution and adherence to norms and practices
• Devise and deploy SOPs, analyze data, and propose process improvements

What you’ll bring

• Bachelor's degree in quantitative/technical field such as computer science, engineering, statistics
• Experience with Excel

Nice to have

Experience with SQL

Skills