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Hiring companyAT&T
Verified 4 days ago
Manager App Prod Support ServiceNow Production Support Manager
Bengaluru,India Full-time On-site
About the role
ServiceNow Production Support Team at AT&T manages the end‑to‑end operation of ServiceNow platforms. The manager leads shift‑based support, oversees incident and major incident handling, ensures SLA compliance, and mentors Tier 1/2 engineers. Bengaluru, India and Hyderabad, India, on‑site work model with hybrid flexibility where applicable.