Senior Associate - Salesforce Revenue Operations

About the role

A partner company seeks a Senior Associate for Salesforce Revenue Operations in India to maintain a business-critical environment. The role involves daily administration, user management, data quality control, and reporting while collaborating with sales and operations teams. This full-time position requires working evening shifts (4:00 PM–1:00 AM IST) in a remote capacity.

What you’ll do

• Support day-to-day Salesforce administration including user setup and profiles
• Monitor and improve data quality through duplicate reviews and migrations
• Provide end-user support and troubleshoot Salesforce issues
• Maintain accurate documentation of processes and configurations
• Participate in Quality Control approval for opportunities in OpenAir
• Manage pipeline inbox and follow up on outstanding requests
• Create and maintain reports and dashboards based on business needs
• Assist with onboarding, training, and platform adoption efforts

What you’ll bring

• 4–6 years of practical Salesforce experience
• Solid working knowledge of Salesforce administration
• Hands-on familiarity with reports, dashboards, and user management
• Experience with data quality monitoring and cleanup procedures
• Strong written and verbal communication skills
• Ability to troubleshoot issues and manage multiple priorities

Nice to have

• Salesforce Administrator certification
• Experience creating training materials and delivering user training
• Experience partnering with Operations or Sales teams on cross-functional initiatives

Skills

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan with company matching
• Paid time off (PTO)
• Flexible working environment
• Mentorship and learning opportunities